Help Center

Need help?

Our Customer Support team is available 24/7 to assist you with any questions or concerns you may have.

Text Support (Fastest)

For the quickest response, we recommend contacting us via text. Receive our messages directly to your phone without having to call.

Questions? (FAQ)

View our FAQ below to receive answers to common questions on shipping, returns, and order tracking.

24/7 Customer Service

Phone Support (Text/Call)

Email Support (Contact Form)

Frequently Asked Questions

When will I receive my order?

Your order will take 1-3 business days to process. After processing, your order will arrive in 3-7 business days. View our shipping policy for more info about the shipping process.

Will I receive an order confirmation?

After you make a purchase, you will receive an order confirmation email providing details about your order. You will also receive email updates about your order including when it will arrive.

If you did not receive an order confirmation, please reach out to us.

What is the return and refund policy?

We provide hassle free returns within 30 days of receiving your order. Just make sure to reach out to us in this window if you wish to make a return.

For more details about the return process, please refer to our refund policy.

How can I track my order?

You will receive an update email once your order has shipped. This email will include your tracking number.

To track your order, simply copy the tracking number and paste it into your preferred browser or search engine.

Store Policies

Customer Service Team

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Customer Service Info

Please use our contact form or email to get in touch with us, and we will ensure that your query is directed to the appropriate department.

Phone (Text & Call)

Orders

contact@retrogamerco.com

Information

contact@retrogamerco.com

Outreach

contact@retrogamerco.com

Customer Service